Privacy Policy

Privacy Policy

Last Updated: October 25th, 2024

Zurno, inc is dedicated to protecting your privacy and ensuring transparency about our data collection practices. This Privacy Policy outlines what information we collect, why we collect it, how we store it, and your rights regarding your data when using our services. By using our app, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize our services. The types of data we may collect include:

  • Personal Information: Name, email address, phone number, payment information, and any other information you provide when creating an account or updating your profile.

  • Usage Data: Information on how you access and use our app, such as IP address, device type, operating system, browser type, and the pages or features accessed. This helps us improve our app’s functionality and user experience.

  • Location Data: If you enable location services, we may collect your location data to provide location-based services.

  • Profile Data: Information you add to your profile, such as preferences, photos, and beauty service history, where applicable.

2. How We Collect Data

Data is collected in the following ways:

  • Directly from You: When you register for an account, complete forms, or communicate with us.
  • Automatically: Through cookies, device identifiers, and similar technologies. We may use third-party analytics services to understand app performance and usage trends.
  • From Third Parties: We may receive data from third-party services, such as when you connect your account with social media platforms.

3. Purpose of Data Collection

We use the information collected for several purposes, including:

  • To Provide and Improve Services: To deliver requested services, enhance app functionality, and maintain service quality.
  • Personalization: To tailor content and recommendations based on your preferences and usage patterns.
  • Security and Compliance: To ensure the security of our app and comply with legal and regulatory requirements.
  • Marketing and Communication: To send you updates, offers, and promotions (if you opt-in). You can manage your communication preferences in your account settings.

4. Data Storage and Security

  • Storage Location: Your data may be stored on secure servers located in [Specify Region, e.g., United States or European Union] and in compliance with applicable data protection regulations.

  • Data Retention: We retain data only as long as necessary to fulfill the purposes for which it was collected or as required by law. For instance, data related to service transactions may be retained to comply with accounting regulations.

  • Security Measures: We use industry-standard security measures, including encryption and secure protocols, to protect your data from unauthorized access. However, please note that no method of transmission over the Internet is completely secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only as described below:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., payment processors, customer support, data analytics) under strict confidentiality agreements.

  • Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.

  • Corporate Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred, subject to the same privacy commitments described in this policy.

6. Tracking and Apple’s App Transparency Requirements

To enhance user experience and deliver personalized services, we may use tracking technologies (e.g., cookies, pixels). We comply with Apple’s App Tracking Transparency (ATT) framework, which means:

  • You will be prompted to allow tracking across apps and websites.
  • You can opt out of tracking by selecting “Ask App Not to Track” in the prompt or by adjusting your device settings.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your data:

  • Access: Request to view the information we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data under certain conditions.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Withdraw Consent: If you previously consented to data collection or marketing, you can withdraw this consent.

To exercise any of these rights, please contact us at [Contact Information].

8. Privacy for Children

Our services are not intended for children under 13, and we do not knowingly collect data from children under 13 without verifiable parental consent. If you are a parent and believe your child has provided us with personal data, please contact us to request deletion.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Zurno, Inc
10055 Seminole BLVD
Seminole, FL 33710
Email: web@zurno.com
Phone: 888.887.8807